tkbdt Privacy Policy

tkbdt collects various types of information about you that are necessary to provide, improve, and personalise our Service. We collect only the information that is essential for our legitimate business purposes.

1.1 Information You Provide Directly

When you register on our platform or use our Service, we may collect the following information:

• Full name, date of birth, and nationality
• Valid email address and username
• Residential address and country
• Documents required for identity verification (copies of national ID card, passport, or driving licence)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank account information

1.2 Automatically Collected Information

Certain information is collected automatically when you visit our Site:

• IP address and device type
• Browser type and version
• Operating system information
• Time, date, and duration of visit
• Navigation patterns within the Site and links clicked
• Cookie and session data

We use the information collected under this Privacy Policy for the following legitimate purposes. Each use of your information is transparent and reasonable:

2.1 Account Management and Verification

We use your personal information to create, verify, maintain, and secure your account. Age verification (21+) and identity confirmation are part of our responsible service delivery.

2.2 Financial Transaction Processing

Your payment information is used to process deposit and withdrawal requests, prevent fraud, and comply with financial regulations. Transactions made through bKash, Nagad, Rocket, or Upay are processed securely.

2.3 Customer Service Improvement

Your contact information is used to improve our 24/7 live chat support service, resolve your complaints, and provide effective assistance.

2.4 Responsible Gaming Programme

Analysing your playing patterns to provide responsible gaming alerts and support is an important responsibility of ours. For this purpose, we may review information about your activity.

tkbdt is committed to ensuring the highest level of protection for your personal information. We employ industry-standard technical and administrative security measures.

• SSL (Secure Socket Layer) Encryption: all data transmitted between you and our servers is completed using encrypted methods
• Data Encryption: stored sensitive information is protected by strong encryption algorithms
• Firewall and Intrusion Prevention Systems: a multi-layered security framework is maintained to prevent unauthorised access
• Regular Security Audits: regular security assessments are conducted to identify vulnerabilities in our systems
• Staff Training: our staff receive regular training on data protection and take an oath to comply with the privacy policy
• Minimum Data Collection Principle: we collect only the information that is necessary and refrain from collecting unnecessary data

However, we acknowledge that no method of transmitting or storing information over the internet is completely secure. We take all commercially reasonable measures to protect your information, but we cannot guarantee absolute security.

tkbdt never sells, rents, or transfers your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

To complete deposit and withdrawal transactions, we share necessary financial information with payment processors such as bKash, Nagad, Rocket, and Upay. This sharing of information occurs solely for the purpose of completing transactions.

4.2 Regulatory Bodies and Legal Obligations

As part of legal obligations, court orders, or to comply with directives from regulatory bodies, we may disclose information where applicable. We may also cooperate with law enforcement agencies to prevent fraudulent activity.

4.3 Technology Service Providers

Services of certain trusted technology partners are used to operate our platform. These partners are contractually bound to comply with the terms of our privacy policy and cannot use your information for their own purposes.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. Should any such change occur, we will notify you in advance and update this Privacy Policy.

Cookies are used to operate our platform effectively. Cookies are small text files stored in your browser that improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: ensure the basic functioning of the Site, such as maintaining login sessions
• Functional Cookies: remember your preferences and settings, such as language preference
• Analytics Cookies: analyse user behaviour on the Site to help improve the Service

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling cookies may limit some functions of the Site. The option to turn off all cookies except essential cookies is available to you.

Under tkbdt's Privacy Policy, you have the following rights. We respect these rights and are committed to responding to your requests within specified timeframes:

6.1 Right of Access

You may request a copy of your personal information held by us at any time. We will provide the information within 30 days of receiving your request.

6.2 Right to Rectification

If your information contains any errors or is incomplete, you may request that it be corrected or updated. We will correct the relevant information as soon as possible.

6.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, this right may be limited where legal obligations or financial record-keeping requirements apply.

6.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes. In particular, you may opt out of marketing communications at any time.

6.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support.

We retain your personal information only for as long as necessary or legally required. When determining how long to retain information, we consider the following:

• All information is retained for as long as the account remains active
• Even after an account is closed, financial records are kept for a specified period in accordance with legal requirements
• Some information may need to be retained for a longer period for fraud prevention purposes
• At the end of the specified period, information is securely deleted or anonymised

tkbdt strictly restricts minors from accessing its Service. Our Service is for individuals aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.

If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account. Parents or legal guardians who suspect their child is using our Service are encouraged to contact us.

Your information may be processed or stored in countries where data protection laws may differ from those in your country. For any international data transfer, we ensure that the receiving party complies with adequate protection measures.

We sign data protection agreements with all service providers to ensure your information remains protected at all times, regardless of where it is processed.

tkbdt may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying a prominent notice on the Site
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use our Service after the updated Policy is published, you will be considered to have consented to the updated Policy. The latest Policy will always be available on this page.

If you believe we have violated your data protection rights, please contact us directly first. We will work to resolve your concern promptly. If a direct resolution is not reached, you have the right to file a complaint with the relevant data protection authority.